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Check the most commonly asked questions below, or send us your feedback with the form below. Alternatively you can also contact us by calling one of our over 20 phone locations nearest to you.

Find a Crew™ is the World's largest international online Boat & Crew network providing a point of introduction for mariners around the world.

Find a Crew™ is NOT a crew agent! The Find a Crew network is designed to help members find a crew or find a crew position on a boat, a yacht, or a ship directly. Find a Crew™ is suited for people who like to make their own decisions about what is best for them.

Since Find a Crew launched in December 2004, it is using the same methodology and business model to assist its members to find a crew. This makes Find a Crew the longest consistently running crew website in online marine crew history out of any of the past or present crew websites ever online. This also makes Find a Crew not just the most popular, but also the most proven and most secure crew network available.

Find a Crew™ is NOT a crew agent but a global online maritime crew network and hence does not do background or reference checking for members. This is the member's responsibility. Find a Crew™ is not involved in the negotiations, agreements or decisions made between members.

Find a Crew™ does not guarantee or investigate a member's ability to deliver on any agreements made. On Find a Crew™, you decide the validity and worthiness of a members profile and whether you decide to connect with each other.

This requires you to take full responsibility for your own decisions and actions. Just like meeting new people in any situation, YOU are best to decide what feels right for you and how much background checking you want to do before taking it further. Your personal experiences and instinct will play a large part in your decision once you have established direct contact.

Our system gives you the freedom to connect with other members directly, without someone making decisions for you. If you don't feel comfortable doing that, you should seek the services of a crew agent.

Uploading a document is not required, it's optional – but by doing so we can confirm the uploaded document and display a 'Document confirmed' icon.

This allows members to prove they have documents such as passports, visas, qualifications, without having to email them to complete strangers.

Uploading a document via our encrypted connection will automatically store the documents on our highly secured and dedicated servers, which are not shared with anyone, as proof of validity.

Uploaded documents are checked by our staff only, and are usually reviewed in under 6 hours, but please allow up to 24 hours subject to our workload. Only clearly readable documents are confirmed, and once confirmed can no longer be accessed or viewed when signing into to the account.

This is to protect the member's privacy in case they allow someone else to access the account, which of course is never a good practice!

The risks with emailing an identity document are that the recipient may save the document on their computer, and even if deleted could still be recovered from a discarded device.

In addition, the email with the attached identity document might be forwarded to a third party without the sender's knowledge, or if an email address is mistyped the identity document may end up with a mystery recipient.

Additionally, especially these days, an email account might be checked on multiple devices simultaneously making it questionable who has access to those devices and if those attachments are automatically downloaded or cached, and many phone apps may have automatic access to those attachments without the device user realising it.

If you are worried about it DON'T DO IT!

Practically however, it's fine to give a copy of your passport or drivers licence, provided it is a copy only and never the original. Still be sensible about it and don't start handing out copies at the docks now. Whoever you are providing a copy of such a document should have an identity too, such as a person you can look into the eyes or an entity like a registered business or a university.

Realistically there are no secrets in your passport - just your name, gender, birth date - all of which are public information and usually readily available on social media (if not on yours, on others), newspapers, government notices, sporting events, etc.

The difference is that your identity documents are an official proof of your identity, while any other publication is not. Your identity documents do not have any bank account or credit card numbers, email addresses, phone numbers, work history, etc. therefore identity theft is unlikely to be an issue with such information alone. Identity theft often occurs in conjunction with recent personal transactions or events, such as bank statements, electricity bills, phone call records, online search history, traffic fines, insurance records, employment history, etc.

Most people are not able to produce an authentic, identity document such as a passport, drivers licence, or a maritime certification - and those who do will risk criminal prosecution and severe penalties. While anyone can pretty much write whatever they like in their CV or any common application form and are unlikely to be expecting any jail time for it.

At Find a Crew™ we call our VIP members PIV members because they have their Personal Identity Verified to make sure they are who they say they are. This is optional for all members, but it ensures that every member profile showing a PIV icon has had their personal identity details reviewed by a staff member

PIV members display this icon on their profile and have following details checked:
• legal name
• gender
• date of birth
• a photo that clearly shows their face
• a legitimate online transaction

 
In addition, here is some further information that may interest you:

We call our VIP members PIV members because they have had their Personal Identity Verified and agree to accept and follow these terms:
• complete the PIV process of:
    - accepting the terms
    - uploading a valid PIV photo
    - making a valid online transaction
    - uploading a valid PIV document, which is a government-issued ID
• to use the account only under their own and true identity
• not allowing others to access or use their account
• not to provide misleading or false personal information to members
• not to use the Find a Crew™ network if convicted of a serious crime
• keep information accurate and up-to-date, many privacy / visibility settings are available
• not to do anything that compromises the security of any accounts
• not to transfer their account to anyone
• respect the privacy of all members and not to share anyone's personal details with anyone
• be respectful with all members
• the PIV status will be lost, including possible closure of the account, if any of our terms are breached

Approved PIV members have their Personal Identity Verified and display this icon

Their legal name, date of birth, gender and photo are checked against a securely uploaded government-issued identity document as confirmation of the member's identity and the integrity of their profile.

Additional Safety Option: PIV members have the option to exclude non-PIV members from contacting them. This creates an even safer and more trusted network within the network that any member can choose to belong to after completing their own optional Personal Identity Verification.

The PIV payment is part of the optional Personal Identity Verification which includes the visual checking of an uploaded PIV photo, a valid payment transaction, and an official photo ID.

The PIV payment is not a Premium membership and is only for the Personal Identity to be verified without upgrading to Premium. However, a PIV payment is not required if the last valid payment was made less than 12 months ago.

An uploaded PIV document is checked by our staff only, and is usually reviewed in under 6 hours, but please allow up to 24 hours subject to our workload.

Only clearly readable documents are confirmed, and once the Personal Identity is Verified the PIV status will not expire unless terms were breached, or a PIV payment is rejected at a later date.

For the Personal Identity Verification document any valid government-issued photo ID is accepted such as a:
• Passport (most popular by our members)
• Driver's licence
• Identity card
• Proof of Age card

The submitted identity document must contain the legal name (full name), date of birth, a photo, and gender (the photo might be sufficient proof for that) to be confirmed as a PIV document.

We don't recommend emailing an identity document, whereas by directly uploading the identity document via our encrypted connection will automatically store it on our highly secured and dedicated servers, which are not shared with anyone, as proof and validity of the member's identity and the integrity of their profile.

Uploading a document is not required, it's optional – but by doing so we can confirm the uploaded document and display a 'Document confirmed' icon.

This allows members to prove they have documents such as passports, visas, qualifications, without having to email them to complete strangers.

Uploading a document via our encrypted connection will automatically store the documents on our highly secured and dedicated servers, which are not shared with anyone, as proof of validity.

Uploaded documents are checked by our staff only, and are usually reviewed in under 6 hours, but please allow up to 24 hours subject to our workload. Only clearly readable documents are confirmed, and once confirmed can no longer be accessed or viewed when signing into to the account.

This is to protect the member's privacy in case they allow someone else to access the account, which of course is never a good practice!

The risks with emailing an identity document are that the recipient may save the document on their computer, and even if deleted could still be recovered from a discarded device.

In addition, the email with the attached identity document might be forwarded to a third party without the sender's knowledge, or if an email address is mistyped the identity document may end up with a mystery recipient.

Additionally, especially these days, an email account might be checked on multiple devices simultaneously making it questionable who has access to those devices and if those attachments are automatically downloaded or cached, and many phone apps may have automatic access to those attachments without the device user realising it.

If you are worried about it DON'T DO IT!

Practically however, it's fine to give a copy of your passport or drivers licence, provided it is a copy only and never the original. Still be sensible about it and don't start handing out copies at the docks now. Whoever you are providing a copy of such a document should have an identity too, such as a person you can look into the eyes or an entity like a registered business or a university.

Realistically there are no secrets in your passport - just your name, gender, birth date - all of which are public information and usually readily available on social media (if not on yours, on others), newspapers, government notices, sporting events, etc.

The difference is that your identity documents are an official proof of your identity, while any other publication is not. Your identity documents do not have any bank account or credit card numbers, email addresses, phone numbers, work history, etc. therefore identity theft is unlikely to be an issue with such information alone. Identity theft often occurs in conjunction with recent personal transactions or events, such as bank statements, electricity bills, phone call records, online search history, traffic fines, insurance records, employment history, etc.

Most people are not able to produce an authentic, identity document such as a passport, drivers licence, or a maritime certification - and those who do will risk criminal prosecution and severe penalties. While anyone can pretty much write whatever they like in their CV or any common application form and are unlikely to be expecting any jail time for it.

Yes, of course! All matching members can send waves (which is a message with your interest level only – 'yes', 'maybe', or 'decline') to check current interest between each other first, without having to expose your privacy or contact details to total strangers.

Free members can send up to 25 requests per 24 hours to any matching members, but only one request to the same member within 15 days.
Free members can also reply with a wave ('yes', 'maybe', or 'decline') to all members who contacted them and send unlimited personal reply messages to Premium members who have contacted or replied to them during the last 45 days.

No, upgrading to Premium is a personal choice and anyone can stay a Free member as long as they please.

Premium membership is only required by at least one member interested to start exchanging personal messages, and it can either be a Crew or a Boat member. There are no commissions, recurring charges, contracts, or mandatory fees for either Free or Premium members.

The benefit of Premium is that only Premium members have exclusive access to talk with matching Free members. Because, if everybody could chat with everyone it would quickly attract people who wouldn't be here to find a crew or to find a crew position.

But Premium is also of benefit to Free members who have connected with Premium members to know that other Free members can't just join the conversation uninvited with those Premium members unless they want them to.

No, the Premium membership is mainly to exchange personal messages and to stop Free members from sending lengthy messages uninvited. Free members can send up to 25 wave requests per 24 hours to check current interest with matching members first without having to pay anything, because we don't want anyone upgrading to Premium just to be told 'not interested'.

The Premium membership remains with the boat or crew member account it was paid for until it expires. Premium membership is available for various fixed durations which cannot be suspended or partially refunded.

Meeting new people online is not a lot different from meeting them in a pub, through a friend or by answering a newspaper ad - your life experiences, personality, mental and physical abilities, and instincts should guide you as to whether or not you feel comfortable.

To help your instincts though, we cannot stress enough to ask lots of questions to establish your Plan A (Action plan)! It is surprising how often people just commit without knowing basic things. The more you know from the start, the less surprises there will be.

If you contact people directly via email to ask questions and build your relationship, make sure you save all the emails so that you can refer to them in case of any confusion later on.

It is a good idea to meet the person for the first time somewhere public, rather than having them pick you up from the hotel, or going straight to the boat. Meet at the airport, local cafe or bar. Spend some time having a chat. This also enables you to see how they treat other people - waiters, strangers, receptionists, etc - are they rude and demanding, or friendly and relaxed.

Always have a Plan B (Backup plan)! If you find you are feeling uneasy around someone, there is usually a reason for it. If something sounds too good to be true, it often is! There are great and generous people out there, but not everyone is, so always be skeptical when you receive offers too good to resist and ask yourself what the catch might be.

It is important to have thought through what you will do if it does not work out. It is a good idea to discuss this with the other person as well if you do sail together to give you both the reassurance and protection that there are options available to go separate ways fairly quickly if things don't work out.

Before you meet in person with a stranger... Ask Questions! (see Example list of Questions to ask)

We can never generalise about what members expect from each other as every person and every single situation is different.

From when you register your profile on Find a Crew™, think about what you are really after. When you are contacted by someone, be ready with questions and details of your own situation. The more questions you ask, the less surprises there will be.

While most of our members report fantastic experiences, it can be very distressing if things don't work out how you would like. Many of these situations can be avoided just by asking more questions from the beginning.

Questions such as:

Boat Info
• What safety equipment does the boat have, and has it been surveyed (inspected and rated)?
• What condition is the boat in, and what is in need of repair?
• Who does the maintenance on the boat?
• What communication tools are onboard (email, sat phone etc)?
• Who is responsible for any expenses related to the boat, mooring etc?
• Who owns the boat?
• Are there any crew from a previous trip that I can talk to?

Position description / expectations / responsibilities
• Financial commitment from either side?
• Is it a paid position? What is the rate and conditions of pay?
• Expenses while onshore?
• What will be your responsibilities?
• What do you expect from the other party?
• Is there smoking / drinking onboard?
• Physical / emotional relationship expectations?
• How much free time will you have?
• Expectations from both sides of free time activities - onboard and onshore.
• Who does the cooking and daily domestic duties?
• Must a uniform be worn? Who provides the uniform?
• Travel expenses - who covers them?
• Travel to and from the boat - how, how much, where?
• Where will you meet for the first time?
• Must the crew pay a fee or contribute to any other expenses?
• What skills, qualifications and experience are required by crew?

Journey Details
• What is the expected route of travel and how long do they plan to be underway?
• Who are the other people on board, and how often and why do they change crew?
• Who will be on this trip with you?
• Any special luggage requirements - climate conditions?
• What is the time schedule of the trip?
• Will you have your own quarters?

Insurance / Visas / Passports
• Is the boat or crew insured, and who is responsible for this?
• Do you have the correct visas for the areas you will travel to?
• Is your passport valid for longer than the time you will be away?

Other questions
• Have they had crew/ found a boat through FAC or a similar site before?
• Can they provide personal and / or professional references?
• Can you swim?
• Are you familiar / comfortable with first aid procedures?
• Do you get seasick?
• What is Plan B if things don't work out?

There will be many more to relate to each situation, but the more time and thought you put into this side of things, the better your experience will be!

A member can register both a Boat and a Crew profile with different email addresses, but a Boat profile cannot be converted into a Crew profile or vise versa because the profiles are different. A Boat profile is about a boat, while a Crew profile is about a person.

If you have a Crew and a Boat profile and are Premium on one of these accounts the Premium membership cannot be transferred or shared between these accounts.

The username (which is your email address or member ID) to sign in must be unique to recognise the account. This is why you cannot use the same email address for different profiles.

If you do not have two email addresses, you can set up a free Gmail address, or many other free email providers such as Outlook by Microsoft,Yahoo! Mail, iCloud Mail by Apple, AOL, etc.

Note: Gmail allows you to have multiple email addresses with the one email by using the '+' before the '@' character and some text in between such as username+any.alias@gmail.com to receive messages.
For example, messages sent to jane.doe+notes@gmail.com are delivered to jane.doe@gmail.com. In addition you can set up filters to automatically direct these messages to apply a label or star, skip the inbox, or forward to another email account.

Duplicate Crew profiles

We do not allow a crew member to maintain two or more crew profiles as this opens up the network to identity duplication or fraud where others, such as a disgruntled ex-partner or scammers, may pretend to be a person they are not in order to harm someone the may or may not know.

If we detect or have crew members reported who register intentionally and repeatedly several or duplicate crew profiles on our network we may lock them permanently, or even report them to the authorities if we suspect criminal activities.

Duplicate Boat profiles

We permit however for a person to register several boat accounts if they own the boats, or are permitted to represent them, provided they are not duplicate profiles of the same boat listed by the same person or by other people.

If we detect or have boat members reported who register intentionally and repeatedly duplicate boat profiles on our network we may lock them permanently, or even report them to the authorities if we suspect criminal activities.

Yes, all members can provide personal recommendations to each other by simply completing the following steps:

1.Bring up the profile of the member you wish to provide a recommendation to.
2.Click on the 'thumbs up' icon in the top bar on the member's profile.
3.Provide the recommendation and click 'Send'.

The recommendation will then be approved by a staff member (to avoid scams, or abuse, etc)
To make sure you know each other, the member might be notified to approve the recommendation.
Once approved, your recommendation will be shown to visitors and members.
Published recommendations cannot be edited or deleted (to maintain the integrity of the recommendation).

Please observe following basic rules to respect peoples privacy:
DO NOT include any boat names, contact details, email addresses or web links in your recommendation! First name use is ok.
DO NOT publish product advertising or promotions in your recommendation!
DO NOT disclose any personal or intimate details about people!
DO NOT name & shame individuals as defamation laws extend online. You are responsible for such content and any associated legal liabilities by writing or sharing hurtful or untrue content!

It's acceptable to write a negative review about a product, service, or an experience, but certainly not about a person who can't defend themselves to any allegations made about their actions or character.

NOTE:
• we reserve the right, to edit or remove recommendations to comply
• members giving false or fake recommendations will be locked from using the network

If you provide a recommendation, follow these suggestions:
• Keep it relevant, factual and brief.
• Stick to the highlights of your praise about a person.
• Refer to specific periods, tasks or responsibilities.
• Avoid negativity, this also reflects on you how you publicly talk about other people.
• Avoid personal opinions about issues such as personality conflicts.

On Find a Crew™ your Crew profile is your digital resume. You can write (or copy and paste) information about yourself, your experience and expectations in your profile. Once you make contact, exchange a few emails and feel comfortable with the people you have connected with, you can then forward your regular CV directly if necessary.

We don't recommend uploading your regular CV online for several reasons:
• Your CV or resume is a personal document with often personal information and contact details of yourself and other people (references) who may not appreciate having their details online for all to see
• You should be in full control of your CV and know who is reading it!
• By not permitting any attachments on Find a Crew™ we can ensure that all our content is free of viruses. This is because in order for viruses to be unleashed they must either be contained in programs or documents that are downloaded and run, executed directly or via macros.

For a long time Jon Ronson revelled in the fact that Twitter gave a voice to the voiceless; the social media platform gave us all a chance to speak up and hit back at perceived injustice. But somewhere along the way, things took a downward turn. In this passionate, eloquent talk, Ronson explains how too often we end up behaving like a baying mob and that it's time to rethink how we interact with others online.
TED | Published on 20 Jul 2015 (17:11)

Writer Jon Ronson tells Jon Snow people get torn apart on the internet.
Channel 4 News | Published on 17 Mar 2015 (5:31)

To compare different working hours per week a standard calculation is applied and the amounts are converted into the respective currencies which rates are updated daily.

 total duration  
 standard work duration  (including holiday & absent leave, if applicable)

 

  Hour Day Week Month Year
Hour 1 24 168 730 8,760
Day 8 1 7 30.42 365
Week 40 5 1 4.33 52
Month 173.33 21.66 4.33 1 12
Year 2,080 260 52 12 1

 

Example:

20 hours/week: $21,000/year salary = $20.19/hour, $161.54/day, $807.69/week, or $3,500.00/month.
40 hours/week: $42,000/year salary = $20.19/hour, $161.54/day, $807.69/week, or $3,500.00/month.
50 hours/week: $52,500/year salary = $20.19/hour, $161.54/day, $807.69/week, or $3,500.00/month.

To use this website we recommend a modern, or better, the latest version of your preferred Internet browser with Javascript and Cookies enabled (standard settings), such as:

Chrome by Google | Firefox by Mozilla | Edge / IE11 by Microsoft | Safari by Apple | Vivaldi | Opera

Note: We are no longer supporting Internet Explorer 10, 9, or below. There are known issues with IE9, which is outdated but unfortunately the highest IE version available on a Windows Vista PC. Those users will need to use Chrome, Firefox, or Opera instead. (Microsoft have released 4 more recent operating systems since Windows XP & Vista, which are W7, W8, W8.1, W10)

 
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